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Step Up Book Authors Talk About Leadership And Leadership Moments

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The book, Step Up, shows readers how to step up to the plate during six critical leadership moments.  Readers learn how to: Use anger intelligently in the workplace.Recognize and deal with terminal politeness.Make decisions when no one else is making them.Take ownership when others are externalizing a problem.Identify and leverage pessimism.Inspire others to take action.And, before you start to read the book, you can take (via a QR code in the book) a fifteen-minute online Step Up Leadership Assessment, which will give you instant feedback on your leadership readiness and point you to the most relevant chapters in the book.
The book's two authors awhile back shared these insights with me:
A Conversation with Henry Evans and Colm Foster, authors of Step Up
What is a “leadership moment”? These are moments when leadership is required in order to see a problem solved, opportunity seized, momentum changed, relationship(s) built, or when the intelligent expression of emotion is required to d…

Seven Ways To Stay Motivated

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To learn how to stay motivated, read High-Profit Prospecting, by Mark Hunter. It's a powerful read that includes counterintuitive advice and cutting-edge best practices for sales prospecting in today's business world.
Today, I share one of my favorite sections of the book where Hunter describes his seven things motivated people do to stay motivated: Motivated people ignore voices in their lives. These might be people in the office and friends who have bad attitudes. They're out there, and if you're not careful, they'll control you, too.Motivated people associate with highly motivated people. Just as there are negative people in the world, there are also positive people. Your job is to make sure you spend as much time with the positive people as possible. Motivated people simply look for the positive in things. Positive people count it an honor to live each day, learn from others, and impact positively those they meet. Positive people take great satisfaction in helpin…

How To Achieve Personal Resilience

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If you want to build the psychological body armor to achieve personal resilience, then the book, Stronger, is a must-read for you. 
That body armor consists of five factors of personal resilience: active optimismdecisive actionmoral compassrelentless tenacityinterpersonal supportAccording to the authors, these five factors of personal resilience are keys to improving your work habits and output in the workplace, and to achieving overall satisfaction from life.
Backed by compelling scientific findings and packed with powerful stories of resilience in action, Stronger teaches you how to gain an edge on making sound decisions under pressure, bounce back from setbacks and layoffs, and motivate peak performance in others as well as yourself,
Each chapter includes self-assessment questions and homework for choosing one thing you'll do the next day to help you begin to develop each of the five factors of your personal resilience body armor.
In addition, the authors explain that their professe…

How To Manage Multiple Generations In The Workplace

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With clear caution against stereotyping people by age, Valerie M. Grubb has written an incredibly insightful book on how to manage the new workplace reality. A reality driven by the fact that by 2020, 25 percent of the labor force will be over the age of 55, and Generation Z is just now entering the workforce. All of which will drive a clash of cultures that demands a new management approach.
Key takeaways from Grubb's new book, Clash of the Generations, include: Old habits - not old people - kill innovation, and pairing veteran workers with younger ones has proven to spur innovation at many companies.Learning is a lifelong pursuit, and motivating senior team members to develop their skill sets is just as important as mentoring new and mid-career members of the team.Employees and managers worry about job stability, and taking part in developing individualized career plans for your talent is a critical way to retain them.In the book, you'll learn about: The New Workplace RealityDe…

What To Do When You Are New

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I wish the book, What To Do When You're New, would have been published twenty-five years ago.
Being more introverted versus extroverted, the author's advice and teachings would have helped me during new jobs and after promotions, when relocating to new cities, when joining new clubs and organizations, and whenever I became a member of a new team.
The book, by Keith Rollag, is all about how to be comfortable, confident, and successful in new situations.
"It's nearly impossible to accomplish anything meaningful and important in life without at some point having to meet new people, learn new things, and take on new roles," explains Rollag. So, even for extroverts I believe this book will be useful.
"And as a newcomer, how you think and act in those first few seconds, minutes, hours, and days matters," adds Rollag.
According to Rollag, the secret to newcomer success comes down to willingness and ability to do five key things: Introduce ourselves to strangers.Lear…

Eight Ways To Show You Value Your Employees

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There are eight specific actions business leaders can take to show that they value their employees, according to Andrew Leigh, author of the bookEthical Leadership -- Creating and Sustaining an Ethical Business Culture.
Those eight behaviors are: Attention -- Pay attention to what people say to show your interest.Listen -- Make time to hear what colleagues, peers and employees have to say to show you care.Positive Language -- Find words and phrases to show employees they're needed.  Examples are, "We couldn't have accomplished this without you," "That was really useful."Document -- Put praise in writing to increase its impact.  Make clear where the credit belongs.Micro Sessions -- Create two-way communication sessions.Visits -- Schedule visits to teams and work areas.Stories -- Share stories that highlight unusual contributions and provide your personal response to them.Invite -- Ask people to contact you directly with their issues and concerns -- not to by…

How To Be A Good Coach

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Former Verizon Wireless CEO, Denny F. Strigl offers these tips for how to be a good coach to an employee. He explains that good coaches help performers by: Keeping them focused.Giving them objective, helpful feedback.Acting as a sounding board for new approaches.Identifying blind spots that may be holding the performer back.Reinforcing key values, principles, and behaviors that improve performance.Recognizing positive behavior and performance.Providing encouragement after setbacks and failuresSetting "stretch" goals.Acting as an accountability partner.Strigl believes that some managers fail in their coaching roles because they: View coaching as babysitting.See coaching as only correcting performance.Don't spend enough time with their employees.Are reluctant to criticize.Have social relationships with their employees.Have a "sink-or-swim" philosophy.Believe coaching is not helpful or meaningful."Coaching may actually save time by preventing extensive retraini…